Frequently Asked Questions

If you discover water damage after heavy rain, take these immediate steps while calling JGB Restoration at (949) 339-3292: First, ensure safety - if water is near electrical outlets or fixtures, turn off power to affected areas at your breaker box. Second, place buckets or containers under active leaks to minimize floor damage. Third, move furniture, electronics, and valuables away from wet areas. Fourth, take photos and videos of all damage for insurance documentation. Fifth, call JGB Restoration immediately for emergency response - do NOT wait to see if areas dry on their own, as this dramatically increases mold risk and structural damage. What not to do: Don't use regular household fans (they're inadequate for structural drying), don't ignore "small" leaks (water travels through walls and spreads), and don't delay calling professionals. Rain damage worsens exponentially with time as water migrates through building materials, saturates insulation, and creates ideal mold conditions. Our 60-minute emergency response includes stopping further water intrusion, industrial water extraction, moisture detection in hidden areas, and immediate structural drying. Available 24/7 throughout Orange County including Huntington Beach, Irvine, Newport Beach, and all surrounding communities.

Absolutely! JGB Restoration specializes in roof leak and storm-related water damage throughout Orange County. Heavy rain can cause significant water intrusion through compromised roofs, leading to ceiling damage, wall saturation, insulation damage, and potential mold growth. Our emergency response team provides immediate tarping or board-up to stop further water entry, followed by complete water extraction, structural drying, and restoration. We use industrial-grade moisture detection equipment to find hidden water in ceilings, walls, and attic spaces that often goes unnoticed until mold develops. Time is critical - mold can begin growing within 24-48 hours of water exposure. We respond 24/7 within 60 minutes to all storm damage emergencies in Orange County. Most homeowners insurance policies cover sudden roof leak damage, and we work directly with your insurance company to handle the entire claims process. Call (949) 339-3292 immediately if you notice ceiling stains, dripping water, or wet spots after rain.

Yes! JGB Restoration provides 24/7 emergency water damage and fire restoration services throughout Orange County, California. We guarantee arrival within 60 minutes or less for all emergencies. Our certified technicians are on call day and night, including weekends and holidays, ready to respond immediately to water damage, fire damage, mold emergencies, and sewage backups. Call (949) 339-3292 anytime for immediate assistance in Huntington Beach, Irvine, Newport Beach, and all of Orange County.

Absolutely! JGB Restoration works directly with all major insurance carriers including Allstate, State Farm, Farmers Insurance, USAA, Geico, Nationwide, Liberty Mutual, Travelers, and MetLife. We handle all communication with your insurance adjuster, provide detailed documentation and estimates using Xactimate software (the industry standard), and can bill your insurance company directly. Our team has 15+ years of experience navigating insurance claims and will advocate to ensure you receive full coverage for your water damage, fire damage, or mold remediation project. We make the claims process stress-free.

JGB Restoration serves all of Orange County, California, including: Huntington Beach, Newport Beach, Irvine, Anaheim, Santa Ana, Costa Mesa, Laguna Beach, Mission Viejo, Lake Forest, Aliso Viejo, Fountain Valley, Westminster, Garden Grove, Orange, Tustin, Yorba Linda, Fullerton, Brea, La Habra, Seal Beach, Laguna Niguel, Dana Point, San Clemente, and San Juan Capistrano. We provide 24/7 emergency response with guaranteed arrival within 60 minutes or less. Our Huntington Beach headquarters is centrally located to serve all Orange County communities quickly and efficiently.

JGB Restoration guarantees arrival within 60 minutes or less for all emergency calls in Orange County. We understand that every minute counts when dealing with water damage or fire damage - the longer you wait, the more extensive and expensive the damage becomes. Our emergency response vehicles are strategically stationed throughout Orange County, and our technicians are on-call 24/7/365. The moment you call (949) 339-3292, we dispatch immediately and begin the restoration process the same day. Time is critical, and we treat every emergency with the urgency it deserves.

Yes! All JGB Restoration technicians are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified in water damage restoration, fire damage restoration, and mold remediation. IICRC is the industry's gold standard for professional restoration certification. Our team maintains ongoing training to stay current with the latest restoration techniques, equipment, and safety protocols. We are also fully licensed, bonded, and insured in California. When you choose JGB Restoration, you're working with trained professionals who follow industry best practices to restore your Orange County property safely and effectively.

Water damage restoration costs in Orange County typically range from $1,500 to $15,000+ depending on the extent of damage, water category (clean, gray, or black water), affected area size, and materials involved. Minor water damage averages $1,500-$3,500, moderate damage $3,500-$7,000, and major flooding $7,000-$15,000+. The good news: most homeowners insurance policies cover water damage from sudden and accidental events like burst pipes, appliance failures, and roof leaks. JGB Restoration provides free inspections and estimates, works directly with your insurance company, and can often arrange direct billing. We'll assess your specific situation and provide a detailed, transparent estimate before beginning any work. Call (949) 339-3292 for your free inspection.

JGB Restoration offers comprehensive restoration and reconstruction services throughout Orange County: • 24/7 Emergency Water Damage Restoration & Flood Cleanup • Fire & Smoke Damage Restoration • Mold Remediation, Testing & Prevention • Sewage Backup & Biohazard Cleanup • Storm Damage Restoration • Structural Drying & Dehumidification • Content Pack-Out, Cleaning & Storage • Odor Removal • Complete Reconstruction & Remodeling • Kitchen & Bathroom Restoration • Flooring Replacement • Drywall & Painting We're a full-service restoration company - from emergency mitigation through complete reconstruction, we handle everything in-house. No need to coordinate multiple contractors. One call to (949) 339-3292 handles your entire project from start to finish.

Yes! JGB Restoration provides free inspections and estimates for all restoration services in Orange County. For emergencies, we respond within 60 minutes at no charge to assess the damage, begin immediate mitigation (water extraction, board-up, etc.), and provide you with a detailed estimate. There are never any hidden fees - we provide transparent, itemized estimates before beginning work. We'll also review your insurance coverage and can communicate directly with your adjuster to ensure you understand what's covered. For non-emergency projects like mold inspections or reconstruction quotes, simply call (949) 339-3292 or visit our website to schedule your free assessment.

Yes! JGB Restoration specializes in professional mold remediation throughout Orange County. Our IICRC-certified mold technicians provide comprehensive services including mold inspection, testing, containment, removal, air filtration, and prevention. Mold can begin growing within 24-48 hours after water damage, so quick action is essential. We follow strict EPA and California state protocols for safe mold removal, use HEPA filtration systems, and provide clearance testing to verify complete remediation. We also identify and fix the moisture source to prevent future mold growth. Whether you have visible mold or suspect hidden growth, call (949) 339-3292 for a free mold inspection. Most mold remediation is covered by homeowners insurance when related to covered water damage.

JGB Restoration accepts all major forms of payment including cash, checks, all major credit cards (Visa, Mastercard, American Express, Discover), Venmo, Zelle, and direct insurance billing. For insurance claims, we can bill your insurance company directly in most cases, so you only pay your deductible upfront. We work with property owners to find flexible payment solutions during stressful times. For large reconstruction projects, we can discuss payment schedules. Our goal is to make the restoration process as financially stress-free as possible. Call (949) 339-3292 to discuss payment options for your specific situation.